MarketStat exists to make honest customer experience insights accessible to the businesses that need them most. No minimums. No setup fees. No getting lost in the shuffle. Just a reliable partner that tells you the truth about what's happening in your business — and helps you do something about it.
MarketStat, LLC is a family-owned and operated business with over 15 years of experience providing excellent customer experience solutions. We believe every customer deserves an exceptional experience — whether in person, over the phone, or online — without the enterprise price tag.
We specialize in customized evaluations at astonishingly affordable prices, delivering actionable insights that help businesses enhance operations and stand out from the competition.
We focus on two industries we know inside and out. Choose your sector to learn more.
From your first conversation with us to a full evaluation report, here's what to expect.
We learn about your business, goals, and the specific experiences you want evaluated.
We craft a customized evaluation program with the right shop types and criteria for your needs.
Our trained shoppers conduct discreet visits — by phone, in person, online, or on video.
You receive a detailed report with actionable recommendations through your client dashboard.
Access your dashboards and reports through the appropriate portal below.
Ready to start improving your customer experience? Reach out and we'll help you build the right evaluation program — at a price that works for you.
